Austin, Texas, October 5, 2025
News Summary
Two unrelated Austin tech firms, one providing construction software and the other powering a social services platform, emphasize mission and people-first culture to attract and retain talent. HCSS focuses on customer excellence and employee wellbeing through an employee experience team, cultural events and HR practices that treat staff as customers. Findhelp prioritizes accurate program curation and long-term solutions to connect people to social services with dignity, attracting employees driven by impact. Both companies show that clear mission, deliberate internal practices and supportive teams shape hiring, daily work and meaningful outcomes for communities.
How two Austin tech companies build mission-driven workplaces that put people first
Two unrelated Austin tech companies — HCSS and Findhelp — both have missions that involve connecting people to what they need. The two firms approach that goal in very different markets: one builds software for construction teams that build public infrastructure, and the other runs a networked platform to help people access social services. Both say the day-to-day work is shaped by a clear mission and an emphasis on putting people first.
Top takeaways
- Findhelp is a platform that helps people access social services, including programs related to food, housing, healthcare and financial support.
- HCSS develops software for construction companies that build critical infrastructure such as roads, dams, bridges and airports.
- Both companies emphasize mission-driven hiring, employee support, and practical steps that reinforce culture.
Why missions matter now
Company leaders and staff interviewed for this report describe mission statements as more than marketing copy. HCSS’s stated mission: to help customers achieve excellence through our proven, customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees. HCSS leadership emphasizes that caring for employees internally enables employees to better care for customers. HCSS claims to pour genuine care into ensuring the team feels supported, included, heard and valued.
Findhelp was founded to connect all people in need to the programs that serve them with dignity and ease. The platform connects seekers with programs and helps community organizations, governments and businesses manage and coordinate care. Employees say the product focus includes maintaining the largest and most engaged network of social programs, and that every program added or updated affects someone’s ability to access needed services.
What employees say about daily work
Staff at HCSS say the company culture was a major reason they joined. The HCSS interviewee said the company’s mission and culture were major reasons they joined HCSS. That employee described their HR role as especially connected to the company mission, stating our employees are our customers. This HR lead also launched an employee experience team this year. The employee experience team’s goal is to build a culture where everyone feels comfortable being themselves. Many HCSS events start as employee ideas; the company tries to make those ideas happen through festivals, wellness activities and cultural celebrations.
At Findhelp, employees often report personal reasons for joining and a shared drive to power the social safety net over the long term. The curation team’s job is to add new programs and keep existing programs accurate. The Findhelp interviewee recalled creating a new program for a food pantry and realizing that program could help someone eat that day. Findhelp staff describe the work as challenging but highly rewarding because it produces measurable results around access to services.
Hiring, development and expectations
Both companies look for people who fit mission and culture more than perfect resumes. HCSS said it looks for people who know what they bring to the table and are open about what they’re still learning. HCSS advice to job seekers: Be yourself. The company supports employee growth and values authenticity over flawless experience.
Findhelp’s advice to job seekers: be prepared to do amazing work and be held to a high standard. Findhelp advised applicants to bring curiosity, resilience, a willingness to learn quickly, openness to feedback, collaboration, and to stay mission-driven. The Findhelp interviewee said passion, adaptability and a commitment to excellence will help new hires thrive.
Why it matters for Austin
These two companies show how mission-led workplaces can attract and retain staff who want to solve big, real-world problems. Whether software is helping build a bridge or a database helps someone find a meal, the organizations highlighted here center people in hiring, operations and product work.
FAQ
What is the connection between HCSS and Findhelp?
Two unrelated Austin tech companies — HCSS and Findhelp — both have missions that involve connecting people to what they need.
What does Findhelp do?
Findhelp is a platform that helps people access social services, including programs related to food, housing, healthcare and financial support.
What does HCSS develop?
HCSS develops software for construction companies that build critical infrastructure such as roads, dams, bridges and airports.
What is HCSS’s stated mission?
HCSS’s stated mission: to help customers achieve excellence through our proven, customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees.
How does HCSS treat employees internally?
HCSS leadership emphasizes that caring for employees internally enables employees to better care for customers.
How is Findhelp’s platform used?
Findhelp’s platform enables community organizations, governments and businesses to manage and coordinate care.
What is the curation team’s role at Findhelp?
The curation team’s job is to add new programs and keep existing programs accurate.
Can programs added to Findhelp have immediate impact?
The Findhelp interviewee recalled creating a new program for a food pantry and realizing that program could help someone eat that day.
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Key features at a glance
| Feature | HCSS | Findhelp |
|---|---|---|
| Core mission | Help customers achieve excellence while providing a great life for employees | Connect all people in need to programs that serve them with dignity and ease |
| Primary product | Software for construction companies building critical infrastructure | Networked platform for social services and program listings |
| People focus | Employee experience team, events, employee-sourced activities | Curation team ensures accurate program data; staff driven by service mission |
| Hiring emphasis | Authenticity and growth mindset; not perfect resumes | High standards; curiosity, resilience, willingness to learn |
| Direct impact example | Internal culture and service to customers | Adding a food pantry program that could help someone eat that day |
Deeper Dive: News & Info About This Topic
Additional Resources
- Built In Austin: Two Austin tech companies put people first
- Wikipedia: Company culture
- CultureMap Austin: Best company culture (popular stories)
- Google Search: best company culture Austin
- AOL: Austin companies with best corporate culture
- Google Scholar: employee experience
- CultureMap Austin: Forbes best employers in Austin
- Encyclopedia Britannica: Austin, Texas
- MSN: Austin companies with the best corporate culture
- Google News: Austin companies best corporate culture
Author: Construction CA News
CALIFORNIA STAFF WRITER The CALIFORNIA STAFF WRITER represents the experienced team at constructioncanews.com, your go-to source for actionable local news and information in California and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as the Rose Parade, Coachella, Comic-Con, and the California State Fair. Our coverage extends to key organizations like the California Building Industry Association and Associated General Contractors of California, plus leading businesses in technology and entertainment that power the local economy such as Apple and Alphabet. As part of the broader network, including constructionnynews.com, constructiontxnews.com, and constructionflnews.com, we provide comprehensive, credible insights into the dynamic landscape across multiple states.
