ServiceTitan launches Atlas AI to serve commercial and infrastructure contractors

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Conference booth showing AI-driven construction software dashboard with contractors viewing project P&L and multi-project tools

Anaheim Convention Center, Anaheim, California, September 22, 2025

News Summary

ServiceTitan unveiled Atlas, an AI-driven platform positioned as a co-pilot for contractors to automate project administration and commercial financial tasks. The platform expands the company’s focus into commercial and infrastructure construction by introducing multi-project tools such as Project Groups, Project Templates and Parent Projects, plus a real-time Project P&L dashboard, a three-way match tool to automate invoicing, a Global Project Backlog view, spec-based estimating and measurement integrations. ServiceTitan says customers report improved margins, faster collections and better on-time delivery as the platform scales across larger contractors and subcontractors.

Pantheon 2025 Debut: ServiceTitan Introduces Atlas AI to Target Commercial and Infrastructure Contractors

Lead

At a user conference held Sept. 17–19, 2025, at the Anaheim Convention Center in Anaheim, California, ServiceTitan introduced Atlas, an AI-driven platform designed to automate critical project administration and financial tasks for commercial and infrastructure contractors. The event drew more than 4,000 attendees.

Top developments

ServiceTitan used the Pantheon 2025 user conference to announce Atlas as a step into larger-scale construction work. The company described Atlas as a co-pilot built to take on administrative and compliance burdens that slow down delivery of large-scale work. Atlas is aimed at automating tasks ranging from running reports and dispatching technicians to generating RFIs and filling daily logs, and it includes tools meant to streamline multi-project workflows.

What Atlas adds

New features highlighted for Atlas include a real-time Project P&L dashboard, a three-way match tool for vendor bills that the company says automates up to 90% of invoices, and a Global Project Backlog view showing labor demand and capacity. The platform adds spec-based estimating that feeds directly into procurement systems, measurement integrations that auto-populate field forms, and reporting dashboards to track performance across all project touch points.

Multi-project and program tools

For firms managing multiple phases or simultaneous projects, Atlas includes Project Groups, Project Templates, and a Parent Projects feature. These functions enable contractors to organize related work under a single header and monitor portfolio-wide progress, giving infrastructure contractors a clearer view of costs, resources and schedules across complex programs.

Financial and workflow capabilities

ServiceTitan has built out commercial financial tools such as job costing, progress billing and accounts receivable management. By positioning Atlas to manage invoicing, change orders, estimating and project planning, the company is entering territory long dominated by several established construction software vendors. For large-scale contractors and owners, subcontractor adoption of Atlas could directly affect project reporting, billing cycles and upstream risk allocation.

Performance and user impact

ServiceTitan says long-term users report a 2% increase in net profit margins, payments collected 12 days faster on average, and 8% more projects delivered on time. The company also said nearly 2,000 contractors on its platform had at least one $1-million revenue month in the past year and 137 contractors on its platform reported a $1-million day.

Customer and executive perspectives

A company president reported being able to instantly pull a WIP report and see every project live today, including billing, equipment and labor usage. A longtime attendee of Pantheon events said the conference keeps getting bigger and better. Company executives emphasized Atlas can adapt to individual business contexts and that business owners who adapt and embrace AI-driven change will gain operational advantage.

Company background and momentum

ServiceTitan is a Los Angeles–based construction technology company best known for its cloud platform for specialty contractors. The company was founded in 2012 by Vahe Kuzoyan and Ara Mahdessian and grew from a niche provider for small specialty shops into one of the fastest-growing construction tech firms in the U.S. ServiceTitan has been backed by more than $1 billion in venture funding and went public on Nasdaq under the ticker TTAN in December 2024. Its platform supports tens of thousands of contractors and handles scheduling, dispatch, invoicing and customer communication.

Industry partnerships and integrations

ServiceTitan has partnered with major suppliers to embed catalogs, pricing and ordering tools in its platform. A 2024 deal with a national distribution subsidiary integrated real-time product data for estimates into ServiceTitan. An agreement with a national supply chain added live pricing and estimate-to-order workflows for hundreds of branch locations. A partnership with another large supplier connects plumbing, HVAC and PVF supply to the platform.

Conference focus and sessions

Pantheon sessions addressed margin pressures tied to estimating accuracy and highlighted the need for real-time data in modern estimating. The Sept. 17–19 Anaheim event drew more than 4,000 attendees and included product showcases, technical sessions and user panels on changes that affect estimating, billing and field reporting.

Takeaway

Atlas expands ServiceTitan’s reach into commercial and infrastructure construction by offering AI-driven automation for project administration and finance. The platform’s multi-project features and integrations aim to reduce administrative load, tighten estimating and accelerate billing. Widespread contractor adoption could shift how project information is reported and how payments and risk are handled upstream.

Byline

Written by Bryan Gottlieb, online editor. Contact: [email protected], (248) 786-1591.


Frequently Asked Questions (FAQ)

Q: When and where was Atlas introduced?

A: Atlas was introduced at the Pantheon 2025 user conference held Sept. 17–19, 2025, at the Anaheim Convention Center in Anaheim, California.

Q: What is Atlas designed to do?

A: Atlas is an AI-driven platform designed to automate critical project administration and financial tasks.

Q: What new Atlas features were noted by a reporter from a sister publication?

A: A reporter from a sister publication noted new Atlas features including a real-time Project P&L dashboard, a three-way match tool for vendor bills that the company says automates up to 90% of invoices, and a Global Project Backlog view showing labor demand and capacity.

Q: What multi-project tools does Atlas include?

A: For firms managing multiple phases or simultaneous projects, the platform now includes Project Groups, Project Templates and a Parent Projects feature.

Q: What commercial financial tools has ServiceTitan built out?

A: ServiceTitan has built out commercial financial tools such as job costing, progress billing and accounts receivable management.

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Key features at a glance

Feature What it does Why it matters
Project P&L dashboard Real-time profit and loss per project Helps managers track financial health as work progresses
Three-way match tool Automates vendor bill matching and invoice processing Reduces manual invoice work and speeds payment cycles (up to 90% automation claimed)
Global Project Backlog Shows labor demand and capacity across programs Supports resource planning across multiple jobs
Project Groups/Templates/Parent Projects Organize related work under a single header Enables portfolio-wide monitoring of costs, resources and schedules
Spec-based estimating & procurement links Feeds estimates directly into ordering systems Tightens estimating accuracy and procurement speed
Commercial finance suite Job costing, progress billing, AR management Supports commercial billing and financial controls

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Additional Resources

Construction CA News
Author: Construction CA News

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